The Top 10 Outsourcing Companies in the World - Supply ...

So what defines a world-class outsourcing company? First, professional outsourcers (the good ones) must have a worldwide presence. ArticleDigitalSupplyChainTheTop10OutsourcingCompaniesintheWorldByFreddiePierceMay17,2020undefinedminsOutsourcing,insomeplaces,usedtobeawordwithafairlynegativeconnotation.Gripesaboutlostjobsandthedisregardofthelocaleconomyweref... Outsourcing,insomeplaces,usedtobeawordwithafairlynegativeconnotation.Gripesaboutlostjobsandthedisregardofthelocaleconomywerefactorsthatputtheterminsuchanunfavorableposition.Inthelastfiveortenyears,however,therehasbeenamajorshiftinthewaypeoplethinkaboutoutsourcing.It’snolongeranoptionasmuchasitisanecessity.Mostnotably,outsourcingfreesupvaluablespaceandtimeforcompaniestofocusoncoreareasofbusiness,ratherthantyingupconsiderablecompanyfundsinsomethingthatcaneasilyandcost-effectivelybedonesomewhereelse. Sowhatdefinesaworld-classoutsourcingcompany?First,professionaloutsourcers(thegoodones)musthaveaworldwidepresence.Theymustbeabletohelptheirclientsutilizeeveryavailableresourceinaseriouslyglobalizedmarket.That’snumberone.Secondly,serviceprovidersmustofferacertainlevelofoperationalexpertisewithastrongpooloftalenttofitabusiness’smostspecializedneeds.Theyhavetoprovethattheycanimproveday-to-dayoperationswithmeasurableandquantifiablekeyperformanceindicators.Purchasingmanagerslovebenchmarksandstatisticsbecausetheyshowareaswhereimprovementscanbemade.Finally,thecomplexoutsourcingbusinessrelationshipbetweenpartnersmusthavebenefitsforbothsides.Therehastobeacertaintradeoffsothatbothsidesseeamutualbenefittodoingbusinesstogether. Sowhodoesitthebest?StepintoourTop10andfindoutasweexplorethebestoutsourcingcompaniesintheworld. 10.Capgemini AFrenchITcompany,Capgeminiispresentinover36countrieswithastaffwellover100,000.MajorpartnershipsincludeIntelandMicrosoft.Capgemini’sbusinessgoalsincludeexpertise,ensuringsustainableandlong-termgrowthandprovidingareturnoninvestmenttoitsshareholders. 9.ISS ISSisrankedoneofthetopcompaniesintheworldwhenitcomestofacilityservicesandmanagement.Whetherit’scleaning,catering,officesupport,propertyservice,securityortotalfacilitymanagement,Denmark-basedISSisequippedtomeetanyandallofyourfacilityneeds.“TheISSWay”focusesonfurtheraligningthebusinessmodelandstrengtheningknowledge-sharingabilities.  8.InfosysTechnologies Infosyshasthemosthumblebeginningsofanycompanyonourlistassevenpartnerswith$250totheirnamestartedtheITserviceproviderin1981inBengaluru,India.Today,thecompanyrakesinmorethan$5.4billionannuallyanddesignsanddeliverstechnology-enabledbusinesssolutions.ThecompanyhasalonghistoryofpraisefromBillClintontoBusinessToday.  7.CSC—ComputerSciencesCorporation AnotherITinfrastructureoutsourcingprovider,ComputerSciencesCorporationisacompanythatspecializesinsystemintegration.WhenXeroxacquiredtheaforementionedACSin2009,itleftCSCastheonlyindependentoutsourcingfirmheadquarteredintheUnitedStates.  6.ColliersInternational AWashington-basedoutsourcingpartnerthatservestherealestatesector,ColliersInternationalisaglobalcompanythathelpsitsclientsinconsulting,landlordrepresentationandassetmanagement,amongotherareas.With480officesin61countries,ColliersInternationalrunsona“partnershipmodel”thatcombinesthesameentrepreneurialaspectsofalocalcompanywiththestrength,reach,accountabilityandversatilityofaglobalfirm. 5.Sodexo BasedinIssy-les-Moulineaux,France,Sodexoisglobalfoodservicesoutsourcingcompanythatspecializesinfacilityandvendormanagement.RevenuesatSodexoin2009reached$14.7billionEurosin2009alone.Sodexoservesmorethan10millioncustomersperday,manages700facilitysitesanddishesout9.3millionmealseachday.  4.ACS—AffiliatedComputerServices ManyoftheservicesatTexas-basedACScomebywayofHRoutsourcing,butthecompanyismorethanequippedtoachieveanythingfromfinanceBPOtoIToutsourcing.Thecompanygeneratedamodest$6billionannuallyandrecentlyitinstalleda100-percentcontactlessticketingsolutionintheHoustontransportationsystem.AnotherACSproject,afully-automatedhospital,helpedacustomerseesavingsupwardsof$2million.  3.WiproTechnologies  Bangalore,India AnIndia-basedITspecialist,WiProTechnologiesspecializesin“TotalOutsourcing”whichhastargetsgearedtowardsachievingspecificITobjectives.WiprocanprovideITinfrastructuresolutionsthatseamlesslyalignwiththeorganizationalprocessesandpracticesofanybusiness.Theyareoneoftheworld’stoptechnologyvendorsandarewidelyconsideredtheoutsourcingpartnerofchoiceforIT-specificinfrastructures. 2.IBM ThetechnologygiantisbasedinArmonk,NewYork,butmaintainsareputationasaglobalentitythatspecializesintechnologyoutsourcingservice.IBMstartedtouting“Next-GenerationBPO”in2010andthecompanygivescustomerseveryavailableresourcetomakeaninformeddecisiononwhethertooutsourceitstechnologyneeds.(Trustus,thisisasmartplay)KeyfiguresfromIBMincludesupplychainsavingsanywherefrom$3to5billioneachyearandover$500millioninproductivityimprovement.  1.Accenture “HighPerformance.Delivered.” AccenturemoveditsheadquarterstoDublin,Irelandin2009,butthatdidn’tstopusfromnamingtheoutsourcingspecialistthetopoutsourcingcompanyintheworld.Accenture’snetrevenuesailedto$21.55billionin2010.Majorclientsincludethree-fourthsoftheFortuneGlobal500andAccenture’soutsourcingservicesrangefromapplicationandinfrastructuretoBPOandbundledoutsourcing.Ithasofficesinmorethan200citiesin53countries.ItalsoheadlinestheWGCAccentureMatchPlayChampionshipinTucson,Ariz.,oneofthemostbadassgolftournamentsintheworld.Wellplayed,Accenture.    ThisarticlelooksalotbetterintheFebruaryeditionofSupplyChainDigital.CheckitoutHERE.  industry-focus/outsourcing/top-10-outsourcing-companies-worlShareShareFeaturedArticlesMeetthespeakers:GeorgeLawrie,VP&Analyst,ForresterForresterVicePresidentandPrincipalAnalyst,GeorgeLawrie,willbespeakingatProcurement&SupplyChainLIVE:TheRisk&ResilienceConference…McKinseyurgesconstrainedshippersto'getcreative'McKinseyreportintoglobalshippingcongestion&inflationurgesbusinessestorefashionsupplychainsandfindcreativewaysaroundportcongestion…EY'sLarryPhelanatProcurement&SupplyChainLIVEMeetLarryPhelan,Partner&ChiefSupplyChainServicesOfficer,EY,aBigFourconsultant.PhelanwillspeakonDay2ofProcurement&SupplyChainLIVE…Yojee&HEREwebinaronachievingwarehouseefficiencyLogisticsMeettheLIVEspeakers:RupBanerjee,MaerskDrillingSupplyChainRiskManagementMeetthespeakers:VendorfulCEO&Co-Founder,PeterBonneySupplyChainRiskManagementPop-upormicro?Fulfilmentstrategiesarebottom-linemustMeettheLIVEspeakers:MilindTailor,DieboldNixdorfMeetthespeaker:SlalomSupplyChainHeadHarshadKanvindeLogisticsround-up:TeslaQ1record,7bridgessupplyreportMeetthespeakers:FelipeCosta,EndeavourFoundation