Middle management - Wikipedia
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Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for ... Middlemanagement FromWikipedia,thefreeencyclopedia Jumptonavigation Jumptosearch Middlemanagementistheintermediatemanagementlevelofahierarchicalorganizationthatissubordinatetotheexecutivemanagementandresponsiblefor‘teamleading’linemanagersand/or‘specialist’linemanagers.Middlemanagementisindirectly(throughlinemanagement)responsibleforjuniorstaffperformanceandproductivity.[1] Unlikelinemanagement,middlemanagementisconsideredtobeasenior(orsemi-executive)positionasmiddlemanagersareauthorisedtospeakandactonbehalfoftheorganisationtolinemanagers,juniorstaffandcustomers. Contents 1Roleinanorganization 1.1Functionsofamiddlemanager 1.2Competencies 1.3Middlemanagervs.linemanager 2Criticism 2.1Influence 2.2Resistance 2.3Necessity 3Future 4References 5Externallinks Roleinanorganization[edit] Functionsofamiddlemanager[edit] Amiddlemanagerisalinkbetweentheseniormanagementandthelower(junior)levelsoftheorganization.Duetoinvolvementintoday-to-dayrunningofabusiness,middlemanagershavetheopportunitytoreportvaluableinformationandsuggestionsfromtheinsideofanorganization.[2]Moreover,themiddlemanagerisachannelofcommunicationwithintheorganization,astheypassonmajordecisionsofexecutivesandthemaingoalsofanorganizationtolowerlevelsofemployees.Thiscontributestobettercoordinationbetweenworkersandmakesacompanymoreunited.[3] Primaryresponsibilityofamiddlemanageristoimplementastrategy,createdbytheexecutivelevel,inthemostefficientwaypossible.Inordertoreachthetargetgoals,amanagermayadjustandinterprettheinitialplan.[4]Otherfunctionscanbedividedintothreemaincategories:[5] Technical Middlemanagersareinchargeoffacilitatinganychangesneededinanorganizationandcreatinganeffectiveworkingenvironment.Theyadministerday-to-dayroutines,monitorsperformanceandmakesureeverythingisdoneincompliancewithorganization'sneeds.[6] Humanresources Oneofthemostimportantfunctionsofamiddlemanagerismotivating,leadingandinspiringtheirsubordinates.Thisalsoincludesbuildingateamandsupportinganyteammemberwhennecessary. Strategic Strategicfunctionsinvolveanalyzingasubordinategroupintermsofproductivityandfinancialeffectiveness,creatingastrategyofimprovingthecurrentsituationandreportingtotheexecutivemanagementintheformofattendingaboardroommeetingoradiscussion. Competencies[edit] Anumberofcompetenciescriticaltobecomeaneffectivemiddlemanager. Leadership.Themostimportantcompetencythatconsistsofmanyskills.Asaninherentleader,middlemanagershavetopossesssense-makingandpersuadingskills.Theymustbeabletomotivate,influenceandguidetheirsubordinates,becomearolemodelforthem,demonstratethequalityandthelevelofworkcontributionnecessaryfortheorganizationandengageincontinuousself-developmentandlearning.[6][7] Decision-making.Abilitytoquicklysolvetheproblems,makedecisionsunderpressureandtakeresponsibilityfortheoutcome. Creativity&Visioning.Managersshouldhaveaclearvisionofthestrategyimplementationandbecreativeinovercomingthepossibledifficulties.[5] Performancemanagement.Involvesmanagingtheperformanceofsubordinatesand,specifically,thelinemanagers,effectively,bysettingclearandmeasurableobjectivesforthemandprovidecoaching.Middlemanagersmustbealsoskilledinpresenting,persuadingandinfluencingpeople.[citationneeded] Middlemanagervs.linemanager[edit] Amiddlemanagementpositionisoftenmistakenlydescribedasasimilartothelinemanagementone.However,therearesomedifferences:[5] Middlemanagerisasemi-executiveposition–linemanagersarepromotedtobecomemiddlemanagers.Thus,middlemanagersenjoygreatersalary,benefitsandacloserpositiontoaboardroom. Systemofsubordination–linemanagersaresubordinatetomiddlemanagers.Middlemanagersareresponsibleforlargeteamsandareunabletocontrolperformanceofeverysingleindividual.Thus,directorlinemanagermeasurestheteamperformanceandreportstothemiddlemanager. Setofduties–unlikelinemanagers,whohaveaclearprocedureofworkandsetofduties,middlemanagershaveonlytargetgoals.Thewayofachievingthosegoalsisdecidedbymanagerindependently. Criticism[edit] Theroleofmiddlemanagementissubjectedtoanumberofcriticisms.Thispositionisoftenseenasunnecessaryandmiddlemanagersareblamedforholdingbacktheorganizationfromachievingitsfullpotentialandusingtheinfluencefortheirownpurposes. Influence[edit] Middlemanagementisoftenaccusedofpossessingtoomuchinfluence.Theircentricpositioninanorganizationallowstoinfluencestrategyandactionsin"bothupwardanddownwarddirection".[4]Whensupplyinginformationtotheexecutivelevel,middlemanagersinterpretitsubjectivelyandmayinsinuateitwiththeirownopinionandevaluation.[8]Further,proximitytotheboardroommakesiteasyforthemanagertopromotetheirowninterests,by"synthesizing"theinformationandpresentingdatafromacertainstrategicperspective.[9]Thesamelevelofinfluencecanbeexploitedbyamiddlemanagertowardsthelowerstaff.Drivenbythereasonsofmaintainingareputation,strengtheningthepowerandinfluence,middlemanagermayintroducecompany'smajorstrategicdecisionsinalight,beneficialwayfortheirdesigns.[10] Resistance[edit] Middlemanagers'reluctancetolosecontrolintheirteamsandsatisfactionwithasettledsituationcouldleadtotheirresistanceinanychangesinthestrategyordirectionofanorganization.Usually,theresistancedoesnottakeanaggressiveformsuchasrefusaltocarryouttasksorunconcealedconfrontation,butresultinalackofsupportandeagernesstoconveyonlythosetasks,impactofwhichisclearlyvisibletothetopmanagement.[11]Thiscreatesbarrierstoagrowthofacompanyandlagstheoverallworkingprocess. Necessity[edit] Theoverallnecessityofmiddlemanagersinanorganizationisquestioned.Theyaresaidtobetoocostly,non-effectiveandconstantlyunderperformingemployees.Ithasbeenstated[bywhom?]thatmiddlemanagersdonotcarryouttheirmaindutiesoflinkingtheorganizationandreportingeffectively,whichleadstoablockofcommunicationbetweendifferentlevelsofstaff.[12]Thus,asrapidgrowthofglobalizationputpressuresonbusinessesintermsofcosteffectivenessandspeedofinformationflowwithintheorganization,middlemanagementmakecompanieslessflexibleandcompetitive.[13] Future[edit] Developmentofinformationtechnologyenabledanincreaseinthespanofcontrolandreducedtheneedformiddlemanagement.Moreover,anincreasinglybignumberofmodernorganizationsbecomeflatteranddownsizedinthepursuitofflexibility,highercompetitivenessandinnovation.AccordingtoDavidWilliams,flatorganizationspromotegreaterintercommunicationandefficiencyoftheworkers.[14]Asaresult,manyorganizationsarebeingrestructured,middlemanagementisbeingreducedandtheirrolesarethoughttobeout-datedandunnecessary. Atthesametime,thereisstillaneedinamiddlemanagerasanemployeeandtheycontinueplayingasignificantroleinorganizations,specificallyinsettinganoverallstrategyandtargets.[15]Changesintheglobalmarketforcedthemtobecomemoreflexible,stress-resistant,acquirenewskills. References[edit] ^Dance,Anthony(2019).PragmaticIntroductiontoMiddleManagement.Amazon:eBookit.pp. 8–14.ASIN B07L4D3QB9. ^Likert,R(1961).NewPatternsofManagement.New-York:McGraw-Hill. ^Barnard,ChesterI.(1973).TheFunctionsoftheExecutive.London:OxfordUniversityPress. ^abFloyd,S.W.;Wooldridge,B.(1992)."Middlemanagementinvolvementinstrategyanditsassociationwithstrategictype:Aresearchnote".StrategicManagementJournal.13(S1):153–167.doi:10.1002/smj.4250131012. ^abcDance,Anthony(2011)."Theambiguityofthemiddlemanagementrole"(PDF).www.managerperformance.co.uk.ManagerPerformance.Archivedfromtheoriginal(PDF)on26November2013.Retrieved21October2014. ^abZhang,AnnYan;Tsui,AnneS.;Song,LyndaJiwen;Li,Chaoping;Jia,Liangding(2008)."HowdoItrustthee?Theemployee‐organizationrelationship,supervisorysupport,andmiddlemanagertrustintheorganization".HumanResourceManagement.47(1):111–132.doi:10.1002/hrm.20200. ^Rouleau,L.;Balogun,J.(2011)."Middlemanagers,strategicsensemaking,anddiscursivecompetence"(PDF).JournalofManagementStudies.48(5):953–983.doi:10.1111/j.1467-6486.2010.00941.x.S2CID 145090455. ^Ranson,S.;Hinings,B.;Greenwood,R.(1980)."Thestructuringoforganizationalstructures".AdministrativeScienceQuarterly.25(1):1–17.doi:10.2307/2392223.JSTOR 2392223. ^Dutton,J.E.;Duncan,R.B.(1987)."Theinfluenceofthestrategicplanningprocessonstrategicchange".StrategicManagementJournal.8(2):103–116.doi:10.1002/smj.4250080202. ^Floyd,StevenW.;Wooldridge,Bill(1997)."Middlemanagement'sstrategicinfluenceandorganizationalperformance".JournalofManagementStudies.3(34):466–482.doi:10.1111/1467-6486.00059. ^Connors,J.L.;Romberg,T.A.(1991)."Middlemanagementandqualitycontrol:Strategiesforobstructionism".HumanOrganization.50:61–65.doi:10.17730/humo.50.1.2w81h2l600260704. ^Scarbrough,H.;Burrell,G.(1996).Clegg,S.;Palmer,G.(eds.)."TheAxemanCometh:thechangingroleandknowledgeofmiddlemanagers".ThePoliticsofManagementKnowledge. ^Dopson,S.;Stewart,R.(1993)."Informationtechnology,organizationalrestructuringandthefutureofmiddlemanagement".NewTechnology,WorkandEmployment.1(8):10–20.doi:10.1111/j.1468-005X.1993.tb00030.x. ^Williams,David."TheEndOfMiddleManagers(AndWhyThey'llNeverBeMissed)".forbes.com.Retrieved26October2014. ^Balogun,J(2003)."FromBlamingtheMiddletoHarnessingitsPotential:CreatingChangeIntermediaries".BritishJournalofManagement.14(1):69–83.doi:10.1111/1467-8551.00266. Externallinks[edit] MelissaKorn(5August2013)."WhatIt'sLikeBeingaMiddleManagerToday".TheWallStreetJournal. 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