HP Spectre 15-ch000 x360 AMD Radeon RX VEGA M latest ...

Since HP for some reason will not update the Radeon driver on their support site HP Spectre15-ch000 x360 users have to go to Intel's support ... Signup · Signin Browse cancel turnonsuggestedresults Auto-suggesthelpsyouquicklynarrowdownyoursearchresultsbysuggestingpossiblematchesasyoutype. Showingresultsfor  Searchinsteadfor  Didyoumean:  Signup/Signin × Information NeedWindows11help? Checkdocumentsandvideosoncompatibility,FAQs,upgradeinformationandavailablefixes.Windows11SupportCenter. × Information NeedWindows11help? Checkdocumentsandvideosoncompatibility,FAQs,upgradeinformationandavailablefixes.Windows11SupportCenter. HPCommunity > Notebooks > NotebookVideo,DisplayandTouch > HPSpectre15-ch000x360AMDRadeonRXVEGAMlatestdriver... Options MarkTopicasNew MarkTopicasRead FloatthisTopicforCurrentUser Bookmark Subscribe Mute PrinterFriendlyPage CreateanaccountontheHPCommunitytopersonalizeyourprofileandaskaquestion YouraccountalsoallowsyoutoconnectwithHPsupportfaster,accessapersonaldashboardtomanageallofyourdevicesinoneplace,viewwarrantyinformation,casestatusandmore. Signin/Createanaccount Learnmore Signin/ Createanaccount/ Learnmore « Previous 1 2 3 Next » Allforumtopics PreviousTopic NextTopic VoxelWarrior Level2 16 15 0 2 Message1of26 2,711 FlagPost HPSpectre15-ch000x360AMDRadeonRXVEGAMlatestdriverdoesnotwork ‎12-08-2021 03:23PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost Product:HPSpectre15-ch000x360 OperatingSystem:MicrosoftWindows11 SinceHPforsomereasonwillnotupdatetheRadeondriverontheirsupportsite HPSpectre15-ch000x360usershavetogotoIntel'ssupportsitetogetthelatestdriverfortheirdriversathttps://www.intel.com/content/www/us/en/download/19282/655311/radeon-rx-vega-m-graphics.htmlThe9/9/2021driver(27.20.21003.11000)works,howeverthelatestdriverfor11/23/2021(30.0.13025.1000)doesnotwork. Thoughatthebottomofthatpageitclaimsitshould. I'vealreadyinstalledthelatestupdatesandfirmwareforWindowsandmymachine. Doesanyonehaveanysuggestions? Tags(2) Tags:HPSpectre15-ch000x360MicrosoftWindows11 ViewAll(2) Category: Driver Reply 6peoplehadthesamequestion Ihavethesamequestion 25REPLIES25 Echo_Lake HPSupportAgent 29,635 29,565 1,417 1,485 Message2of26 FlagPost ‎12-14-2021 11:06AM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost @VoxelWarrior ThankyouforpostingontheHPSupportCommunity.   Don'tworryasI'llbegladtohelp, Icanseehowthatwouldbedifficult, toprovideanaccurateresolution,Ineedafewmoredetails: HaveyoutriedinstallingthedriversviaHPSupportAssistant?  HaveyoutriedupdatingthesystemBIOSbeforeupdatingtheAMDdriver? Keepmepostedforfurtherassistance. ECHO_LAKEIamanHPEmployee Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message3of26 FlagPost ‎12-14-2021 02:36PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost IdidtrytheHPSupportAssistant.ItsdriverisfromFebruary2018. That'smymaincomplaint.  ThenewerdriverIlinkedworksthoughuptoSept2021. However,theonefromNovember2021doesnotwork.  IdidupgradetheBIOSfromtheHPsupportwebsiteformylaptopbeforeIupdatedtheAMDdriver. Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message4of26 FlagPost ‎12-14-2021 03:04PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost MostofthedriversontheHPsupportsiteformylaptoporveryold. WhichisabiggripeIhave. Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message5of26 FlagPost ‎12-14-2021 03:30PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost IalsotriedtoupdateIntel'slatestgraphicsdriverfortheIntelGraphics630GPU,however,itfailsandstatesthatthedeviceislockedtothemanufacturer'sdrivers. Also,thedriverprovidedbyHP'ssupportsiteisveryold. Reply Wasthisreplyhelpful? Yes No Echo_Lake HPSupportAgent 29,635 29,565 1,417 1,485 Message6of26 FlagPost ‎12-15-2021 10:41AM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost @VoxelWarrior Thankyouforpostingback. Iappreciateyoureffortstotryandresolvetheissue.  ThelastthingIcansuggesttryingtorestoreacomputerbacktothefactorydefault,whichwillisolatewhetherit’sasoftwareorhardwareissue.  TheHPCloudRecoveryToolallowsyoutodownloadrecoverysoftwaretoaUSBdrive.YoucanusethedownloadedrecoveryimagefileinordertoinstalltheWindowsoperatingsystem.  Clickhere: https://support.hp.com/in-en/document/c04758961#AbT3toperform SystemRecovery (Windows10)  Clickhere: https://support.hp.com/in-en/document/c06162205 to Use theHPCloudRecoveryTool (Windows10) Hopethishelps!Keepmepostedforfurtherassistance. Pleaseclick“AcceptasSolution”ifyoufeelmypostsolvedyourissue,itwillhelpothersfindthesolution. ECHO_LAKEIamanHPEmployee Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message7of26 FlagPost ‎12-19-2021 11:34PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost Restoringtofactorysettingswillnotfixanything.  I'verevertedbacktotheoriginaldriverforthelaptopforbothIntelandAMDRadeonGPUdrivers. ThenwhenItrytoinstallthemostcurrentRadeondriverIstillgettheerrorthatthedriverislockedtothemanufacturer'sdriverwhichisFIVEYEARSold!!!!  Ifyou'regoingtolockapieceofhardwaretoyourowndrivers,youshouldatleastUPDATEit. Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message8of26 FlagPost ‎12-21-2021 12:04AM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost WhenIlookattheintelsupportsiteitsaysthattheRadeonRXVegaMGLcannotbeupdatedbecauseofthemanufacturerspecificIntel HDGraphics630driver. ItrecommendsinstallingagenericIntelGPUdriver. SoIgotothelinkbelowtodownloadthegenericdriver,however,Igetanerrorsayingit'slockedtothemanufacturer'sdriverandtogodownloadthatdriver(whichisFIVEYEARSOLD). HowdoIdisablethemanufacturerdriversoIcaninstallthegenericdrivertogetactualupdatesfortheRadeonRXVegaMGLGPU? https://www.intel.com/content/www/us/en/support/products/98909/graphics/graphics-for-7th-generation-... Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message9of26 FlagPost ‎12-21-2021 12:10AM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost Itrieduninstallingthe"IntelHDGraphics630"driverintheDeviceManager,butwhenWindowsrebootsitautomaticallyre-installsitwithoutgivingtheopportunitytoinstallthegenericIntelHDdriverthatisnotmanufacturerlocked. Reply Wasthisreplyhelpful? Yes No VoxelWarrior Author Level2 16 15 0 2 Message10of26 FlagPost ‎12-21-2021 02:23PM HPRecommended MarkasNew Bookmark Subscribe Permalink Print EmailtoaFriend FlagPost Toclarify,thereasonafactoryresetwillNOThelpisthatit'sthefactorydefaultthatIStheproblem. Thedefaultdriverislockedtothemanufacturer.  ThisdriverblocksupdatestotheRadeonRXVegaMGL,andHPhasnotupdatedthisdriverinoverFIVEYEARS. DoNOTlockadevicedriverifyou'renotgoingtokeepituptodate,please.   Reply Wasthisreplyhelpful? 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