Digital Consumer Journey Insights - Think with Google

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Discover how people use digital during the customer journey, also known as consumer journey or purchase journey, and what it means for your marketing. SkiptoContent Close You'revisitingourUnitedStateswebsite. Basedonyourlocation,werecommendyoucheckoutthisversionofthepageinstead: UnitedStates UnitedKingdom Australia&NZ Brasil Latinoamérica Canada CentralandEasternEurope España Italia Deutschland France MENA Россия Nordics&Benelux Türkiye AsiaPacific Sub-SaharanAfrica Go ConsumerJourney Share Share Email Copy LinkCopied Linkedin Twitter Facebook Whatsapp Whatsapp Xing VK Article Howthebestcompaniesintheworldarereinventingtheircustomerexperience Presentation COVIDchangedtheconsumerjourney,butwhat’slikelytostick? Perspective Readiness,resilience,andrecovery:LessonsfromayearofCOVID Perspective HowEliLilly’sdigitaltransformationledtoacustomer-firstpandemicresponse Perspective WhytheCFOneedstobeinyourmarketingmeeting Video AskaResearcher:Howdowedecodethemessymiddleoftheconsumerpurchasejourney? Perspective Howtowinthecustomerexperiencetodayandpost-pandemic MoreinConsumerJourney ShowMore Cookieshelpusdeliverourservices.Byusingourservices,youagreetoouruseofcookies.LearnMore GotIt Close



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