Investments - The Technology Modernization Fund

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The TMF is well-positioned to deliver rapid, timely funding for mission-critical modernization projects to small agencies like the SSS, and is ... Skiptomaincontent The.govmeansit’sofficial. Federalgovernmentwebsitesalwaysusea.govor.mildomain.Beforesharingsensitiveinformationonline,makesureyou’reona.govor.milsitebyinspectingyourbrowser’saddress(or“location”)bar. ThissiteisalsoprotectedbyanSSL(SecureSocketsLayer)certificatethat’sbeensignedbytheU.S.government.Thehttps://meansalltransmitteddataisencrypted—inotherwords,anyinformationorbrowsinghistorythatyouprovideistransmittedsecurely. Overview Mission&GuidingPrinciples WhyusetheTMF? TheProcess AmericanRescuePlan SubmitaProposal SelectionCriteria Documents&Templates CommonQuestions GetHelpPreparingYourSubmission SeetheInvestments MeettheBoard JointheTeam Investments TheTechnologyModernizationFundhasinvestedinatotalof20projectsacross12federalagencies.NineoftheseinvestmentsweremadewithAmericanRescuePlan(ARP)fundingtoaddressurgentITmodernizationchallenges. TheModernizingGovernmentTechnologyActrequiresOMBtoprovidequarterlyupdatesonprojectsrecommendedforfundingbytheTMFBoard.ThroughtheongoingBoardoversightprocess,projectinformationwillberegularlyupdatedonthispage.Belowarethecurrentpublic*projects,includingproject-specificdescriptionsandtheinformationnecessarytomeetstatutoryrequirements. *Detailsonclassifiedprojectsarenotincludedbelow.Ifyouhavequestionsaboutaclassifiedproject,[email protected]. TheAmericanRescuePlan(ARP) TheAmericanRescuePlanprovided$1billioninTMFfundstoaddressurgentITmodernizationchallenges,bolstercybersecuritydefenses,andrespondtotheCOVID-19crisis.TheTMFBoardhasprioritizedfundingprojectsthatcutacrossagencies,addressimmediatesecuritygaps,andimprovethepublic’sabilitytoaccessservices. Theseinvestmentsaredirectlyresponsivetothepresident’sExecutiveOrderonImprovingtheNation’sCybersecurity,andincludefundingthetransformationofthreecriticalagenciesintheexecutivebranch.Theseprojectsaimtostrengthenthesecurityofdataandprivacyprotectionsfor2McivilianfederalemployeeswhosedataishousedintheOfficeofPersonnelManagement’ssystems,theover100MstudentsandborrowerstheDepartmentofEducationsupports,andhundredsoffacilitiesunderthecontroloftheGeneralServicesAdministration. WithLogin.govandMAX.gov,theseinvestmentswilltransformauthenticationforthefederalgovernmentthroughsharedservices,providingforeasymulti-factorauthenticationandanimprovedexperienceformillionsofusers.TheseinvestmentsarealsodirectlyresponsivetotheCOVID-19pandemicthathasfundamentallychangedhowthefederalgovernmentoperatesandinteractswiththepublic.MAX.govaimstoimproveinteragencycooperationandcommunication,whichiscriticalinaremoteandhybridenvironment,andtheDepartmentofHomelandSecurityaimstoaddressissuesuncoveredbymovingpaperprocessesdigitallyandstreamliningcommunicationsbetweenagencies,improvingtheirabilitytorespondtotheCOVID-19pandemic. ListofAllInvestments ITModernization(PRC) RegistrationandVerificationModernization(SSS) ZeroTrustNetworking(OPM) ZeroTrustArchitecture(ED) AdvancingZeroTrust(GSA) Login.gov(GSA) SouthwestBorderTechnologyIntegrationProgram(DHS) MAX.govTransition(GSA) UNISYSMainframeMigration(HUD) EnterpriseCloudEmail(DOE) Farmers.govPortal(USDA) LaborCertificateProcessingModernization(DOL) ApplicationModernizationIntegratingFlexibleArchitectures(GSA) InfrastructureOptimizationandCloudAdoption(USDA) NewPayPayrollandWorkScheduleandLeaveManagementSoftware-as-a-Service(GSA) ChargeandCaseManagementSystemModernization(EEOC) AgriculturalMarketingServiceSpecialtyCropsSystemModernization(USDA) AutomatedCommercialEnvironmentCollectionsModule(CBP) DataModernization(DOL) Lastupdated:3/7/2022 ITModernization U.S.PostalRegulatoryCommission(PRC) ProjectStatus:ProjectselectedforfundingbyBoard.Initialtransferof$2,029,000isinprocess. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$2,645,000 TMFSpendtoDate:$0 CommercialProduct:Yes ThisprojectwillmodernizethePostalRegulatoryCommission’s(PRC)website,docket,anddataanalysistools,allowingthepublictomoreeasilyaccessandparticipateintheCommission’sproceedingsandequippingthePRCstaffwiththeresourcestomoreefficientlyandeffectivelyexecuteonitsgoalofprovidingtransparentandeffectiveoversightoftheUSPostalService’s(USPS)operations. ThePRCisasmallagencywithabigmission:independentoversightoftheUSPS,aglobaloperationthatdeliveredover128billionpiecesofmail,includingover7billionpackagesinFY2021,andoperatesmorethan34thousandpostoffices.Thepandemic,workforceshortages,andsupplychaindisruptionshaveposedurgentnewchallengesforthepostalsystemanditsabilitytoprovideefficientandeffectivemaildeliveryfortheAmericanpeople.ThesedevelopmentsandasurgeininterestinpostalmattershavechallengedthePRC’scapacitytocarryoutitsmissionofensuringtransparencyandaccountabilityofthePostalServiceandfosteringavitalandefficientuniversalmailsystem.ThesenewdemandshaveputsignificantpressureonPRC’spublicfacingwebsiteanddocketsystem.Thissystemisover20yearsoldandisatimminentriskoffailure.AnantiquateddataenvironmentandanalysistoolsalsoforcePRCeconomiststoconductanalysesofmassivevolumesofdatamanually,hinderingPRC’sabilitytoquicklyandappropriatelyscaleupoversighteffortstoaddressthemultiplyingchallenges. WithTMFfundingandsupport,thePRCteamplanstoreplaceitssystemswithcloud-basedapplications.Theteamwilldevelopthreekeyplatforms:anewpublic-facingwebsite,amoderndocketsystem,andadatamanagementsystem.ThisinvestmentwillempowerPRCwiththetoolsitneedstoensurethattheUSPSremainseffectiveandresponsivetothepublicinthefaceofunprecedentedchallenges.Theoperationalbenefitsofthisprojectincludefasterandmorethoroughanalysisofdata,amorenavigableanduser-friendlywebsite,andreducedoperationandmaintenancecosts. RegistrationandVerificationModernization U.S.SelectiveServiceSystem(SSS) ProjectStatus:ProjectselectedforfundingbyBoard.Initialtransferof$1,837,615isinprocess. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$5,988,807 TMFSpendtoDate:$0 CommercialProduct:Yes ThisprojectaimstomodernizeSelectiveServiceSystem’s(SSS)Registration,Compliance,andVerification(RCV)softwaretoimprovetheresiliencyoftheapplicationandenabletheAgencytorapidlyscaletheirtechnicaloperationstomeetthenation’sneeds. TheSSSisasmallagencychargedwithregisteringallmaleU.S.citizensandmaleimmigrantsresidingintheUnitedStatesbetweentheagesof18and25.Theagency’sregistryiscriticalintheeventofanynationalemergencyrequiringamobilizationfornationaldefense.Annually,theSSS’steamof115managesovertwomillionselectiveserviceregistrationsandapproximatelysixmillionenrollmentverificationchecks.Thisregistrationdataalsoprovideseligibilityverificationforstudentaid,overfourmillionFederalcivilianandlocalgovernmentjobs,freejobtraining,andapotentialstreamlinedprocessforcitizenship. TheAgencywillusethisinvestmenttomigrateRCVtoacloud-firstsoftwareanddataarchitecture,enhanceitscybersecurityprotectionandperformancecapabilities,andimprovetheapplication’spublic-facinguserexperience.RCV,aHighValueAsset(HVA),willberedesignedtoanewmodernarchitecturefeaturingcontinuousavailabilityfromredundantgeographiclocations,enhancedprotectionofPersonallyIdentifiableInformation(PII),andadvanceddataanalytics,helpingtheAgencyleverageregistrantdatatomaketimelyandinformeddecisionsthatwillensurethefairnessandequityofanyfuturemobilization.Throughthiswork,theprojectwilltransformtheagency’stechnicaloperationstobothmaintainasteadystateofreadiness,andtoscaleuprapidlywhenactivatedbyCongressandthePresident. Operationalbenefitsofthisprojectincludeenhancedcybersecurityprotections,reducedmaintenancecosts,improvedsystemresiliency,andrapidoperationalscalability.TheTMFiswell-positionedtodeliverrapid,timelyfundingformission-criticalmodernizationprojectstosmallagenciesliketheSSS,andisexcitedforthisprojecttofurtherthefederalgovernment’smissiontostrengthencybersecurityandimproveservicedeliverytothenation. ZeroTrustNetworking U.S.OfficeofPersonnelManagement(OPM) ProjectStatus:Firstincrementaltransferof$5,000,000transferred.Agencyhasbeguncontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$9,900,000 TMFSpendtoDate:$0 CommercialProduct:Yes Thisprojectwillacceleratetheagency’sadoptionofazerotrustcybersecurityarchitecturestrategy.AstheHumanResources(HR)providerfortheFederalGovernment,OPMmanagesextremelysensitivepersonaldataformillionsofcurrentandretiredFederalemployees.UsingTMFfunds,thisprojectwillimplementzerotrustsolutionsacrossthe5mainzerotrustpillars:1)Identity,2)DevicesandEndpoint,3)NetworkandEnvironment,4)ApplicationWorkload,and5)Data.ThiseffortwillreduceOPM’sattacksurfaceandincreasecybersecurityprotections,visibility,andtheresiliencyoftheirservices. ThisprojectwillenableOPMtofullycomplywiththemandatesestablishedintheExecutiveOrderon“ImprovingtheNation’sCybersecurity.”Furthermore,implementingzerotrustwillprovideOPMwithadditionalidentitymanagementoptionsforenhancedcollaborationwithagencypartners.Theoperationalbenefitsofthisprojectincludereducingthenumberofsecuritytoolsrequiredtomonitorandmaintainaneffectivecybersecurityprogram,costsavings,andimprovedinteragencycommunicationsandcollaborationefforts.Bytheendofthisproject,OPMwillachievesignificantprogressontheirjourneytoachieveanOptimallevelintheCybersecurityandInfrastructureSecurityAgency(CISA)ZeroTrustMaturityModel. ZeroTrustArchitecture U.S.DepartmentofEducation(ED) ProjectStatus:ProjectselectedforfundingbyBoard.Initialtransferof$15,000,000isinprocess. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$20,000,000 TMFSpendtoDate:$0 CommercialProduct:No ThisprojectwillallowtheU.S.DepartmentofEducation(ED)tocreateandfullyimplementazerotrustarchitectureplanacrosstheenterprisetoincreasethesecurityofthecitizendatathedepartmentmaintains. UsingTMFfunds,EDwillenactazerotrustprogramoveraspanoftwoyearsthatincludesstrategy,architecture,design,andanimplementationroadmap.EDwillalsoestablishacatalogofserviceswithSecureAccessServiceEdge(SASE)andsecurityorchestration,automationandresponse(SOAR)technologies.Thedepartmentwillstandupanenterprise-wideprogrammanagementofficededicatedtozerotrustaswellasadoptanadvancedarchitectureacrosscloud-computingenvironmentsinaccordancewiththedevelopedroadmap.ByimprovingandmodernizingcybersecuritytechnologiestheDepartmentwillprovidemoresecureandlessburdensomeuserexperiencesbothforemployeesandthepublic. AdvancingZeroTrust GeneralServicesAdministration(GSA) ProjectStatus:Firstincrementaltransferof$11,276,945transferred.Agencyhasawardedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$29,802,431 TMFSpendtoDate:$3,742,997 CommercialProduct:No ThisprojectwillallowtheU.S.GeneralServicesAdministration(GSA)tomodernizelegacynetworksystemsandimplementanadvancedzerotrustarchitecture(ZTA). UsingTMFFunds,GSAwilladvancetheircybersecurityarchitecturebyfocusingonthreeblocks:UsersandDevices,Networks,andSecurityOperations.Withinthefirstblock,GSAwillreplacedirectorydesignstomeetthenewerdemandsofteleworkandamulti-domain,hybridcloudarchitectureapproachwithvirtualizationadheringtoenhancedsecurityprinciples.GSAwillalsodevelopamodernizedenterprisesingle-sign-on(SSO)toincludenewmulti-factorauthenticationoptions.Inthesecondblock,GSAwillfocusonmicrosegmentationbyleveragingasecureaccessserviceedge(SASE)solutionandupgradingtheirpublicbuildings’securitynetwork.Lastly,GSAwilladoptincreasedmachinelearningandartificialintelligencedrivenalgorithmstohelpconnectdiversedatasourcesandhighlightthreatswhileprovidingsecurityoversightforcybersupplychainriskmanagementandenhancingcoresecurityoperationscenterstoincludegovernmentwidepublic-facingdigitalservices. Byimplementingthesemodernizationefforts,GSAwillimproveuserexperiencethroughseamlessglobalconnectiontoGSA-managedenvironmentsandapplicationswhilemaintainingZTAprinciples.Itwillimprovecybersecuritycapabilitiestocontinuallyverifythesecurityofusers,devices,applications,anddataaswellasachievebroad-basedvisibilityacrosstheGSAecosystemwithenhancedcapabilitiesleveragingautomationtomanageandrespondtothreatsinreal-time. Login.gov GeneralServicesAdministration(GSA) ProjectStatus:Firstincrementaltransferof$27,095,256transferred.Agencyhasbeguninitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$187,050,000 TMFSpendtoDate:$0 CommercialProduct:No ThisprojectwillallowtheU.S.GeneralServicesAdministration(GSA)tofurtherscaletheLogin.govsharedservicewithmoreadvancedcybersecuritycapabilities,expandidentityverificationcoverage,andexpandintegrationswithagencypublic-facingdigitalservices. Login.govisasecuresign-inserviceusedbyover30+millioncitizensandbusinessestoaccessover200servicesspanning27federalagencies.AsharedidentityservicelikeLogin.goviscriticalforreducinggovernmentcosts,providingaseamlessuserexperiencetoindividuals,andensuringtheprivacyandprotectionofuserdata.WhiletheinitiallaunchandadoptionofLogin.govhavebeensuccessful,additionalsupportisrequiredtoexpandandaccommodatetherequirementsofallfederalagencies,toreachasignificantlybroadersegmentofthepublic,andtoachieveasustainablecost-modelwithoutcostbeingabarriertoentryforindividualagencies.Additionally,oneoftheprimarygoalsofthesefundsistoprovideaccessibleandequitablecapabilitiesthatcanbeusedbyunderservedandvulnerablepopulationsthattraditionallyhaveexperiencedbarrierstoonlineordigitalservices. TheTMFfundingwillservethreepurposes.First,itwillincreasecybersecurityidentificationandprotectionforcurrentandfutureusers.Second,itwilladdequitableidentityverificationandin-personoptionsforvulnerablepopulations.Third,itwillgrowtheLogin.govenvironmentbyreducingthebarriertoentryforagenciestoallowforLogin.govtoincreaseusagetoahigherpercentageofcitizenparticipation.Theoperationalbenefitsofthisprojectincludeincreasingidentityverificationservices,reducingfraud,expandingaccesstodigitalservicesformillionsofcitizens,andreducinggovernment-widecostsatscale. SouthwestBorderTechnologyIntegrationProgram DepartmentofHomelandSecurity(DHS) ProjectStatus:Firstincrementaltransferof$9,500,000transferred.Agencyhasawardedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$50,000,000 TMFSpendtoDate:$0 CommercialProduct:No ThisprojectallowstheU.S.DepartmentofHomelandSecurity(DHS)tousedataandtechnologytomoreefficiently,effectively,andhumanelyprocessnoncitizensencounteredatourSouthwestBorder. SouthwestBorderprocessinginvolvesmultipleDHSComponentsandpartneragencies,eachoperatingonindependentdatasystemsandmanykeyhandoffsstilltakingplacewithpaperfiles.TheSouthwestBorderTechnologyIntegrationProgram(TIP)willprovidestandardizedandsecuredatasharingacrosstheFederalenterpriseandthroughouttheimmigrationlifecycletoimproveborderflowandcapacitymanagementandincreasethetimelinessandfidelityofdatausedbydecisionmakers.Thisprojectwillconnectdisparatesystems,improvecross-agencycollaboration,andsupportdata-drivendecision-making. MAX.govTransition GeneralServicesAdministration(GSA) ProjectStatus:Firstincrementaltransferof$10,000,000transferred.Agencyhasawardedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$14,500,000 TMFSpendtoDate:$0 CommercialProduct:No ThisprojectallowstheU.S.GeneralServicesAdministration(GSA)projecttoenhanceMAX.govtoprovideamodernized,securecloud-basedsolutionforcross-agencycollaboration,authentication,andothersharedservicescapabilities. MAX.govusagehassignificantlyincreasedinthe14yearssinceitsdeployment,anddozensofagenciesrelyonthesystemformissioncriticaloperations.MAX.goviscurrentlyatacriticaljuncturewherethetechnologyisoutdatedandincreaseddemandisaffectingscalability.ThecurrentsystemisscheduledtobedecommissionedinFY23,whichwouldleavecustomerswithoutthetechnologyresourcesneededtoexecutemissionfunctions. TheOfficeofManagementandBudget(OMB)transitionedtheprogramtoGSA’sTechnologyTransformationServices(TTS)tocontinuetosupport73partneragencieswhileenhancingandexpandingcollaborationtechnologiestotherestofthegovernment.TheMAX.govTransitionProjectManagementOffice(PMO)withinTTSischargedwithcreatingmoderncloud-basedauthenticationandcollaborationproductsforgovernmentorganizationsonafee-for-servicebasis.Thiswillallowgovernmentorganizationstocontinuetodeliverontheirmissionswhenworkingacrossorganizationalboundaries. UNISYSMainframeMigration HousingandUrbanDevelopment(HUD) ProjectStatus:Firstandsecondincrementaltransfersof$5,000,000,andthethirdincrementaltransferof$3,850,013completed,foratotalof$13,850,013transferredtotheagency.Agencyhasawardedinitialcontractactions. ScheduleDelay:Yes;projectenddateinQ2FY22. CostOverruns:No TotalTMFInvestmentAmount:$13,850,013 TMFSpendtoDate:$13,850,013 CommercialProduct:Yes ThisprojectmodernizesthecodebaseandacceleratesthemigrationoffiveofHUD’smostcriticalbusinesssystemsfromanon-premisemainframedatabasetothecloud.BoththeexistingmainframeandthefiveCOBOL-basedapplicationswereexpensivetomaintainandrequiredfunctionalsystemenhancementstobebuiltinanantiquatedmainframeenvironment,deepeningthetechnicaldebtassociatedwiththeeventualdecommissioningoftheplatform. ThenewmodernplatformisaJavaandcloud-basedapplicationsuitethatcostslesstomaintainandupdate,enablingfunctionalandtechnicalenhancementstobecompletedmorerapidly.Thesesystemssupport30,000usersformorethan100HUDgrant,subsidy,andloanprogramsthatdisburse$27billionperyear.AccordingtoHUDestimates,thecodemodernizationandmigrationwillsave$8millionannually,allowingfundstotransformadditionallegacysystems. SecuringaTMFinvestmentservedasacatalystinsidetheDepartmentandledtogarneringstrongsupportforthisprojectatalllevelsoftheorganization.Asaresult,HUDleadershipallocatedadditionalinternalfundstoacceleratetheproject,reducetheamountneededfromtheTMF,andstillachievethefullbenefitsoftheoriginalproposal.WithTMF’songoingsupportandaninvestmentof$13,850,013,theprojectaimstobecompleteinFY22. EnterpriseCloudEmail DepartmentofEnergy(DOE) ProjectStatus:Firstincrementaltransferof$2,226,965,secondincrementaltransferof$1,079,626andthirdtransferof$437,111completed,foratotalof$3,743,702transferredtotheagency.TheAgencyhasawardedinitialcontractactions.ThisprojectbeganinQ42018andwillbecompletedwithareducedTMFinvestment. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$2,436,153 TMFSpendtoDate:$2,436,153 CommercialProduct:Yes Maintainingmultipleon-premisesemailenvironmentsnotonlydrivesupagencycosts,butalsoincreasestheenterprise’sthreatvector.Beforestartingthisproject,DOEoperated64separateemailsystems(ofwhich45wereon-premises)thatservicedapproximately184,387mailboxesacrosstheDepartment.SinceFY2018,DOEhascompletedmoving14on-premisessystemstocloudemail,decommissionedonesystem,andestablishedinternallyfundedmigrationplansfor12additionalsystems.DOEhasbeenabletoenhanceitscybersecurityposture,reduceITmanagementandmaintenancecosts,andprovideemployeeswithamorerobustemailplatformwhilemigratingitsemailinfrastructuretothecloud.Whilethefocuswasonemailmigration,thisprojectprovidesDOEresidualbenefits.ByleveragingOffice365G5licensingitnotonlysupportedDOE’semailrequirementsbuttheinheritcapabilitieswithintheMicrosoftofferingincludesmultiplecollaborationcapabilities(i.e.,Teams,OneDriveforBusiness)ThesecapabilitieswillallowDOEtoremoveexistinglinesofdemarcationandfacilitateefficient,streamlinedcommunicationsthroughouttheenterprise. TheDepartmentoriginallyrequested$15,217,096tocompletetheconsolidation,upgrade,andmigrationeffortfor26on-premisessystems(outof45).TheDepartment’sdecisiontopursueTMFfundingservedasacatalysttogarnersupportfromfederatedlabsandfieldoffices,andenabledseveralDOEcomponentstosecureinternalfundingandmoveforwardwithmigrationeffortsindependently.DOEalsoidentified2,201mailboxesthatcanbedecommissioned,ratherthanmigrated,duetotheeliminationofsecondaryemailsystemsandotherefficiencies.Duetothesuccessoftheseeffortsandadditionalinternalinvestment,DOEcompletedtheprojectwithareducedTMFfundingamountof$2.4milliondollars.TheprojectkickedoffinQ42018andasofQ12022,theyhavemigrated15,951mailboxestothecloud. Withoutthisfunding,DOEwouldhavehadtoconductthemigrationusingapiecemealapproachrequiringanelongatedmigrationtimeline.WithsupportfromtheTMF,theprojectwastackledasasingleeffortwhichacceleratedtheoverallmigrationeffort.Theoperationalbenefitsofthisprojectincludecostavoidance,increasedefficiency,improvedcyberposture,anddecreasedoperationalrisk. Farmers.govPortal U.S.DepartmentofAgriculture(USDA) ProjectStatus:FirstIncrementaltransferof$4,000,000transferred.Agencyhascompletedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$4,000,000 TMFSpendtoDate:$4,000,000 CommercialProduct:Yes ThisprojectbeganinJuly2018andwascompletedinMay2021. In2017,USDAestablishedtheFarmProductionandConservation(FPAC)missionareathatencompassestheworkoftheFarmServiceAgency(FSA),theNaturalResourcesConservationService(NRCS),andtheRiskManagementAgency(RMA).BothFSAandNRCSprovidefinancialandtechnicalassistancetofarmersandranchersthroughrelatedconservationprograms.Inanefforttoconsolidateinterconnectedsystemsandimprovetheenduserexperience,theDepartmentplannedtoupdateandmodernizeconservationfinancialassistanceandpaymentoperationssystemsacrossFSAandNRCS. Injustunder2years,USDAdevelopedaproofofconceptthatintegrateddisparateenrollmentprocessesintoaconsolidatedFarmers.govCitizenExperiencePortal.Witha$4,000,000investmentfromtheTMF,USDAdocumentedbothcurrentandproposedprocesses,identifiedanddevelopedfourroboticsprocessoperations(RPA)demonstrationtools,anddevelopedaproofofconcepttotestasharedenrollmentprocessacrossFSAandNRCS.Throughthiswork,theDepartmentidentifiedfuturealignmentneedsbetweendifferentpoliciesandprocessesanddemonstratedhowroboticprocessautomationcapabilitiescouldbeusedindifferentbusinessareastocreateprocessefficiencies. LaborCertificateProcessingModernization DepartmentofLabor(DOL) ProjectStatus:Firstincrementaltransferof$200,000,secondincrementaltransferof$2,500,000,andthirdincrementaltransferof$800,000completed,foratotalof$3,500,000transferredtotheagency.Agencyhascompletedallcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$3,500,000 TMFSpendtoDate:$3,500,000 CommercialProduct:Yes ThisprojectbeganinJanuary2019andwascompletedinApril2021. Priortothisproject,theDepartmentofLabor(DOL)usedanoutdatedpaper-basedprocesstoissueLaborCertificationstoemployerapplicantsforcertaintypesofworkvisas.ThisprocessrequiredbothspecializedprintingoncostlysecuritypaperandemployerapplicantsandrepresentativestomanuallymailLaborCertificationsandotherrelevantdocumentstotheDepartmentofHomelandSecurityU.S.CitizenshipandImmigrationService(USCIS)aspartoftheirvisaapplication. Withoutthisinvestment,DOLwouldneedtocontinuouslymaintainandrequiretheuseofpaper-basedformprocessing,addingtimeandfrictiontoacriticalworkflow.WiththesupportoftheTMFanditsinvestmentof$3,500,000,theprojectteameliminatedtheneedforboththeDOLandtheemployerapplicanttomailLaborCertificationformsbackandforthandtoUSCIS. Overthecourseoftwoyears,theteamusedanagileapproachtoimprovesystems,enablingtheDepartmenttosecurelyissueLaborCertificationselectronicallythroughan“E-Certification”document,similartotheelectronicboardingpassesissuedbyairlines.Inaddition,thisprojectstreamlinedandimproveddataaccessibilityandreportingcapabilitiesbycreatingadatahubattheDepartmenttosecurelytransmittheLaborCertificationandothernecessarydocumentationtoUSCIS,givingagenciesdirectaccesstocasefiles.InNovember2020,theDepartmentsuccessfullytransitionedtheLaborCertificationprocessforalltypesofvisasfrompapertodigital“E-Certification”,producinganestimatedannualcostavoidanceof$2,000,000insuppliesandlabor,increasingefficiency,andimprovingapainfulend-userexperience.Thisworkeliminatedanartificialbarriertothenumberofcertificationsthatcouldbeissueddaily,allowingtheDepartmenttoissue176%moreH-2Acertificationsand109%moreH-2Bcertificationsinasingleday.Italsogavefarmersandemployersimmediateaccesstotheircertifications,savingthemcostlytripsawayfromthefarmtosignandmaildocuments. ApplicationModernizationIntegratingFlexibleArchitectures GeneralServicesAdministration(GSA) ProjectStatus:Firstincrementalandsecondincrementaltransfercompleted.Agencyhasawardedinitialcontractactions. ScheduleDelay:Yes;ProjectenddateinFY22. CostOverruns:No TotalTMFInvestmentAmount:$7,808,563 TMFSpendtoDate:$7,246,804 CommercialProduct:Yes In2018,GSAhad88ITapplicationsinneedofmodernization.Theapplicationshadcumbersome,outdateduserinterfacesandweredifficulttoconnecttoothersystems.Despitetheneedfortransformation,GSAwouldhavehadtomodernizelegacysystemsinapiecemealfashion,asfundingbecameavailableinannualbudgets.WiththesupportoftheTMFanditsinvestmentof$9,816,833.00,theteamcouldpursueafullandfastertransformationofallplannedapplications,includingatthehardware,database,andapplicationlayers. Overthecourseofthreeyears,GSAusedacross-functionalSolutionsTeamwithadeepunderstandingoftheapplications’technicalspecificationsandemployedbest-in-classagilemethodologies.Theteamcreatedasetofstandardtargettechnologiesforallfutureapplicationmigrations.Theygeneratedvariousplaybooks(DatabaseTransformationandSensitiveDataMigration)thathavealreadyguidedthemodernizationof10additionalGSAapplicationsandareaccessibletoallothergovernmentagencies.ThisTMFprojectultimatelyenabledGSAtodevelopgreateragility,resiliency,scalability,andperformance.Inaddition,italsoallowedGSAgreaterflexibilityinrecruitingtalent.Inthelongterm,theseoutcomespromisetolowerthecostofoperations,improvethequalityofGSAapplications,andestablisharepeatableprocessformodernizinglegacyapplicationsthatcanbeleveragedacrossthegovernmententerprise. InfrastructureOptimizationandCloudAdoption DepartmentofAgriculture(USDA) ProjectStatus:Transferscompleted.Agencyhascompletedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$220,000 TMFSpendtoDate:$220,000 CommercialProduct:Yes ThisprojectbeganinNovember2018andwascompletedinApril2020. In2018,USDAhadmissioncriticalapplicationsthatwereriddledwithsystemperformanceissuesandsecuritychallenges,aswellasadecentralizedITinfrastructurethatwascostlytomaintainandupgrade.Tencriticalapplicationswerehostedoncostlymissionarea-specificdatacenters,resultinginpoorenterpriseadoptionofcloudservicesandalackofexpertisetomaintainthem.WiththesupportoftheTMFanditsinvestmentof$500,000,USDAworkedwiththeGSACloudCentersofExcellencetodeveloptheirapproachandtheprojectrepresentedthebeginningofacontinuouscloud-enablementacrossUSDA. ThisprojectenabledtheDepartmenttoconsolidatetheircloudexpertiseandleverageitenterprise-wide.ItalsoservedasacatalystinsidetheDepartmenttogeneratebuy-infromUSDA’sagenciesandcomponentsforthisapproach.DuetothestrongsupportforthisprojectatalllevelsoftheorganizationgeneratedbytheTMFinvestment,theFoodandNutritionService(FNS)securedinternalfundingtomoveforwardwithamigrationoffiveapplications.WiththesupportoftheTMF,USDAcompletedthemigrationoftheEmergencyWatershedProtectionapplicationintheFarmProductionandConservationportfolio,improvingfunctionalityandgeneratingcostsavingsusedtorepaytheTMF.LeveragingTMFfundsallowedUSDAtomigrateacriticalapplicationtothecloud,conductadditionalapplicationrationalizationeffortsusingestablishedbestpractices,andsetanexampleofhowcloudmigrationcouldbetackledsuccessfullyacrosstheagency. NewPayPayrollandWorkScheduleandLeaveManagementSoftware-as-a-Service GeneralServicesAdministration(GSA) ProjectStatus:Projecthasbeencompleted. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$7,316,786 TMFSpendtoDate:$7,316,786 CommercialProduct:Yes Thisprojecthasbeencompleted. Federalpayrolloperationscommonlyrelyondecades-oldlegacysoftware,whichiscostlyanddifficulttomaintain.WithsupportfromtheTMF,GSAcreatedaminimumviableproduct(MVP)toaddressthisneedbyleveragingsoftware-as-a-service(SaaS)solutions,withtheaimoflayinganewfoundationforanenterprisesolutionforhumanresourcefunctionsgovernmentwide.DuringthedevelopmentoftheMVP,GSAreceivedthedesignationofQualityServiceManagementOffice(QSMO)forCivilianHRTransactionServicesforpayrollandworkscheduleandleavemanagement(WSLM),providingoperationalsupportforcompensationmanagement,workschedule,andleavemanagementservices.TheHRQSMOcontinuestopartnerandcollaboratewithstakeholdergroups,bothwithinOPMandacrossthefederalhumanresources(HR)community,inthedevelopmentofdatastandardstosupporttheimplementationofmoderntechnicalsolutionswithintheCivilianHRTransactionsmarketplace. GSAoriginallyrequested$20,650,000forthisNewPayprojecttodevelopasoftware-as-a-servicesolution(SaaS)andrelatedinterfacesforpayrollandWSLM.GSAandotheragenciesrequestedCongressionalappropriationsinFY2019andFY2020toconductplanningandmigrationactivitiesforthePayrollSharedServiceProvidersandagenciestomigratetotheNewPaysolution;however,therequestedfundingwasnotgranted.Asaresult,andgiventheuncertaintimingofagencymigrationstothenewtool,theagencyrevisedandreducedtheprojectscopeandfundingrequired.TheprojectwascompletedafterdesigningandconfiguringtheNewPaypayrollsolutionfor65payplansandcompletedverificationtestingfor12ofthemostcommonplans,atareducedcostofunder$8M.WiththesupportfromtheTMF,theprojectwasabletostandupinitialpayrollcapabilitiesforTitle5employeesandprovideatoolthatdemonstrateshowfederalHRstandardsandregulationscanbeappliedinthecontextofacommercialSaaSsolutiontoimprovekeyHRfunctionssuchaspayrolloperationsinafederalenvironment. ChargeandCaseManagementSystemModernization U.S.EqualEmploymentOpportunityCommission(EEOC) ProjectStatus:Firstincrementaltransferof$2,000,000transferred.Secondtransferof$2,000,000isinprocess.Agencyhasawardedinitialcontractactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$4,000,000 TMFSpendtoDate:$2,000,000 CommercialProduct:Yes ThisprojectwillacceleratethemodernizationofEEOC’schargeandcasemanagementsystem.Currently,EEOC’schargeandcasemanagementprogramisrunningonanoutdatedandslowbackbonesystemthatreliesheavilyoncostlyproprietarytechnologiesandrequirestheuseofprecisealphanumericcodes,ratherthanplainlanguage,torecordcaseinformationforthemorethan200,000inquiriesreviewedbytheagencyeachyear.Thisprojectwillallowforfaster,moreefficientreviewofcasesandwillreducethecostsofoperatingthesystem. EEOCanticipatesitwillhaveagreaterabilitytoserveitsmissionbyimprovingthebasicfunctionalityofitscorechargeandcasemanagementsystem,whichwillnotonlymakeEEOC’sprivateandpublicsectoroperationsmoreefficientbutalsobenefittheFairEmploymentPracticeAgenciesthatrelyonEEOC’ssystemtomanagetheircases.Inaddition,applicantsandemployeesseekingassistancefromEEOCwillbeabletotakeadvantageofend-to-enddigitalprocessingoftheircharges. Withoutthisfunding,EEOCwouldneedtocompletethisprojectoveraperiodoffiveyears.However,withthesupportfromtheTMFtheprojectcanbeconductedinFY2020andFY2021asasingleefforttoreplacethelegacysystem.Bytheendofthisproject,EEOCwillhaveamodern,cloud-basedcorechargeandcasemanagementsystemthatwillmodernizeboththeunderlyingtechnologyandachieveoperationalefficienciesthatwilldecreaseitscurrentsoftwarelicensingexpensesandreduceotherexistingdevelopmentandmaintenanceexpenditures.Theoperationalbenefitsofthisprojectincludeincreasedefficiency,costsavingsandimprovedcitizenservices. AgriculturalMarketingServiceSpecialtyCropsSystemModernization DepartmentofAgriculture(USDA) ProjectStatus:Firstincrementaltransferof$2,000,000,secondincrementaltransferof$2,500,000,thirdtransferof$2,500,000,andfourthtransferof$1,000,000completedforatotalof$8,000,000transferredtotheagency.Agencyhasawardedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$8,000,000 TMFSpendtoDate:$8,000,000 CommercialProduct:Yes ThisprojectwillacceleratethemodernizationoftheUSDAAgriculturalMarketingService(AMS)SpecialtyCropsProgrambilling,inspection,andcertificategenerationandissuanceprocessesthatsupporttheinspectionandcertificationofmorethan10.7billionpoundsofprocessedfruitandvegetableproductsand49.9billionpoundsoffreshfruitsandvegetables.Thisincludes1.2billionpoundsoffreshandprocessedfruitandvegetableitemsvaluedatmorethan$713millionfordomesticfeedingprograms(schoollunches)and7,183lots,or410millionservings,ofmilitarycombatrationsat18processingplantsnationwideandinAmericanSamoatoensurethequalityofthemilitary’sfoodcomponents. Currently,USDAAMS’sbilling,inspection,andcertificategenerationandissuanceprocessesaremanagedthroughacombinationofinefficientmanual,paper-basedprocessesandlegacyinformationtechnologysystemsthatareoutdatedanddifficulttomaintain.ThisprojectwillallowtheSpecialtyCropsInspectionprogramtomodernizeitssystemsandprocessesbymovingtheagencytoacloud-basedsolutionthatleveragesexistingcommercialproductsandofferings.Moreover,thisprojectwillfacilitateaculturaltransformationintheSpecialtyCropsInspectionprogram,streamlining,standardizing,andmodernizingtheunderlyingprocessesthatsupportthisimportantwork. Withoutthisfunding,USDAwouldneedtocompletethisprojectgraduallyoveraperiodoffiveyears.However,withthesupportfromtheTMFtheprojectcanbeconductedasasingleeffortandbecompletedbyFY2022.Bytheendofthisproject,USDAwillhaveamodern,holisticsystemforitsbilling,inspection,andcertificategenerationandissuanceprocessesthatwillenableAMSSpecialtyCropsinspectors,front-linemanagers,andotheruserstocomprehensivelyandsecurelygatherandstorefieldevaluationdata,interfacewithinternalandexternalbusinessapplications,andprocesscustomerorderandbillinginformation.Thisprojectwillensurethatperishableagriculturalitemsaremoreefficientlymovedthroughtheinspectionprocessensuringtheendconsumerenjoysthefreshestcommoditiespossible.Theoperationalbenefitsofthisprojectincludeincreasedefficiencyandimprovedcustomerservice. AutomatedCommercialEnvironmentCollectionsModule U.S.CustomsandBorderProtection(CBP) ProjectStatus:Firstincrementaltransferof$9,500,000,andsecondtransferof$5,500,000completed,foratotalof$15,000,000.Agencyhasawardedallcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$15,000,000 TMFSpendtoDate:$15,000,000 CommercialProduct:Yes Currently,CBP’s30-year-oldcollectiontool,theAutomatedCommercialSystem(ACS),ishousedontheagency’slastremainingmainframesolutionthatrunsanduses3.9millionlinesofantiquatedCOBOLcode.ThecurrentoperationalenvironmentrequiresamodernizedsystemtomeetthedemandsoftheCBPmissionandprovidetheAgencywithaflexible,secureplatformtosupportthegrowingcomplexitiesofglobaltradefacilitationandenforcement.AnefficientandsecuresystemwillreinforceCBP’smissiontoenhancelegitimatetradeandtravelandwillimprovecustomsenforcement,revenuecollections,tradeprotections,andaccesscapabilities. Throughthisproject,CBPwillmodernizetheoutdatedACSplatformthroughthedevelopmentoftheAutomatedCommercialEnvironment(ACE)Collectionsmodule.ThedevelopmentoftheACECollectionsmodulewillenableCBPtoretireACS,aswellasdecommissionCBP’slastremainingmainframesolution,whichsupportsthecurrenttool.ThisprojectwillhelpCBPimprovecustomsenforcement,revenuecollections,tradeprotections,anduserexperiencethroughimprovedfeaturesandbusinesscapabilities,whileinthelongrunreducingtheoperationsandmaintenancecostsassociatedwiththeexistingsystem.CBPhasalreadybegunworkonthisprojectusinginternalfunding,anddeployedthefirstmoduleofthenewtool,theACECollectionsReleaseStatementsAutomatedClearingHouse(ACH)Processingin2019. Withoutthisfunding,CBPwouldneedtocontinuetorelyontheoutdatedCollectionssystemandpaythesignificantcostsassociatedwiththecurrentmainframesolution.However,withsupportfromtheTMF,theprojectcanbeconductedoverfouryearsasasingleefforttoreplacethelegacysystem.Bytheendofthisproject,CBPwillhaveacloud-basedcoreCollectionssystemthatwillmodernizeboththeunderlyingtechnologyandthecodebase.CBPwillalsoachieveoperationalefficienciesthatwilldecreaseitscurrentsoftwareexpensesandreduceotherexistingdevelopmentandmaintenanceexpenditures.CBPanticipatesitwillhaveagreaterabilitytoserveitsmissionbymodernizingthebasicfunctionalityofitsCollectionssystem.ThismodernizationwillmakeCBP’soperationsmoreefficient,resilient,andsecure,whilesafeguardingtheNation’sglobaleconomiccompetitivenessthroughlegitimatetradetobenefittheU.S.businessesandpartneringgovernmentagencies. DataModernization DepartmentofLabor ProjectStatus:Firstincrementaltransferof$2,500,000transferred.Secondtransferof$4,600,000isinprocess.Agencyhasawardedinitialcontractingactions. ScheduleDelay:No CostOverruns:No TotalTMFInvestmentAmount:$9,600,000 TMFSpendtoDate:$0 CommercialProduct:Yes ThisprojectwillmodernizeDOL’senterprisedatamanagementandanalyticscapabilitiestohelpimproveavailabilityandaccessibilityofcriticalDOLdatatoallconsumersofthatdata–includingdevelopers,journalists,researchers,andotherFederalagencies. Currently,DOLfacesdataquality,consistency,andavailabilityissueswhichlimittheDepartment’sabilitytouseittodriveorganizationalperformanceimprovements.TheproposedDOLprojectwill1)incorporateenterprise-standardpredictiveanalyticsandreportingcapabilitiesintotheDOLITPlatform,2)implemententerprisedatamanagementcapabilitiesand3)supportanapplicationprogramminginterface(API)andpublic-facingdataportaltotransformhowtheDOLsharesdata,bothinternallyandwiththepublic.ThisprojectwillalsosupportDOL’smissionareasanddeployresourcesinamannerwhichmaximizesorganizationalperformance.Furthermore,thisprojectwillenableDOLtointegrateduplicativedataservicesleadingtoreducedoperationsandmaintenanceandhumancapitalexpensesassociatedwithmaintainingthem. Withoutthisfunding,DOLcouldnotacceleratedevelopmentofanenterpriseapproachtoimprovingdataqualityandexpandingthenumberofdatasetsavailableinternallyandtothepublic.However,withthesupportfromtheTMF,theprojectcanbeadvancedasanenterpriseinitiativeovertwoyears,buildinganessentialfoundation.Bytheendofthisproject,DOLwillunlockthedepartment’senterprisedatasources,createdatamanagementcapacity,andensuretimelydeliveryofappropriateinformationtotherightDOLstaffandcustomersinasecuremanner.Thistransformationenablesanevidence-baseddecision-makingapproachacrossenforcement,compliance,unemploymentinsuranceandotherDOLmissionareas.Theoperationalbenefitsofthisprojectincludecostsavings,increasedefficiency,andimprovedservicesforthepublic. *Foragenciesusinganassistedacquisitionstrategy,reportingdoesnotincludefundingobligatedtotheassistedacquisitionproviderbutnotyetawardedtoacontract.



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