Top 15 Outsourcing Companies (2022 Guide) - Time Doctor ...

1. AppTechub. Apptechub is an industry leader yet affordable software outsourcing company. · 2. Wipro. Wipro is an India-based outsourcing ... YourGuidetoTheTop15OutsourcingCompaniesbyLiamMcIvorMartinSeptember5,2021Lookingforthebestoutsourcingcompaniesin2022?Outsourcinghasgainedtremendouspopularitytobecomeanessentialpartofmostgrowingbusinessestoday.However,choosingtherightoutsourcingservicesforyourneedscanbeconfusingatfirst!Tohelpyouout,thisarticlewillcoverthebiggestoutsourcingcompaniesintheworld.We’llalsocovertheservicestheyprovideandhowyourbusinesscanbenefitfromthem.Thisarticlecontains:(Clickonalinkbelowtojumptoaspecificsection)Whatisoutsourcing?BenefitsofoutsourcingworkThebestoutsourcingcompaniesintheworldChoosingbetweenoutsourcingcompaniesLet’sgetstarted.WhatIsOutsourcing?Outsourcingistheprocesswhereabusinessdelegatescertainnon-corebusinessprocessesandactivitiestoathird-party.Thethird-partycanbeanyonefromdedicatedoutsourcingcompaniestoindividualfreelancers.Doesoutsourcingalwayshavetobeoff-shore?Whileyoucanoutsourcetocompanieswithinyourcountry(onshore),mostcompaniesprefertooutsourceinforeigncountries.Why?Becausetheyusuallyhavelowersalaries–whichhelpsyousavemoremoney!Whatworkcanyououtsource?Ideally,youshouldonlyoutsourcenon-corework.Whatisnon-corework?Non-coreworkisanyactivitythatyourbusinessdoesn’tnecessarilyspecializein.Forexample,socialmediamarketingisnotacorebusinessactivityforacompanyfocusedonfront-endmobileapplicationdevelopment.Sure,it’simportant–butit’snotwhatthecompanyfocuseson.Asyououtsourcethesenon-coreactivities,yourin-houseemployeeswillhavemoretimeandresourcestospendontheactivitiesthatyouactuallyspecializein.Here’salistofsomecommontasksthatyoucanoutsource:AdministrativeworkMarketingactivitiesHRactivitiesManufacturingandsourcingCustomerserviceoperationsMobileappdevelopmentforiOSandAndroidplatforms.WebdevelopmentservicesusinglanguageslikePHP.BenefitsOfOutsourcingWorkTherearetonsofbenefitstooutsourcingyournon-coretasks.Here’sacloserlookatthem:A.ReducedCostsOneofthebiggestreasonswhycompaniesoutsourceworkistoreducecosts.How?Whenyouhireanoutsourcedteam,youdon’thavetoinvestintrainingandsetupcosts.Theseoutsourcedteamsusuallyconsistofskilledprofessionalswiththerightequipmenttoexpertlyhandleyourworkfromtheget-go.What’smore?YoucanfurthersaveonsalarycostsbyoutsourcingtocountrieswithlowersalariessuchasthePhilippinesandIndia.B.It’sEasyToScaleUpWhenyourbusinessgrows,therearetonsofadditionalcostsyou’llhavetotakecareof.Thesecanrangefrom:LeasinglargerofficesHiringmoreemployeesInvestinginmoreequipmentAndsoon!Whenyououtsource,youcanbypassalotoftheseadditionalcostsforthetimebeingasmostoutsourcingcompanieshandleallofthisthemselves.Thisway,youcancontinuegrowingwithoutworryingabouttheassociatedcostsholdingyoubackinitially.C.FreeUpInternalResourcesForCoreActivitiesByoutsourcingrepetitiveandtime-consumingwork,youremployeescandedicatetheirtimeandenergytohigher-ordertaskslikestrategizingandplanning.Thinkaboutit.Wouldyouratherhaveyourin-houseteamspendhoursonadministrativetasks,orfocusonbuildingbetterclientstrategiesandincreasingteamcollaboration?Outsourcingallowsyoutomakethemostofyouremployeestoensurethatyou’regettingthebestuseoutoftheircapabilities.D.KeepYourBusinessesRunning24/7Keepingyourbusinessrunningaroundtheclockisgoingtocostalotofmoney,right?Toensureyourbusinessthatruns24hoursaday,you’llprobablyhavetocoverthewagesof3shiftsofemployees!Sohowdoesoutsourcinghelpyou?Outsourcingcanhelpyoueasilykeepyourbusinessrunningaroundtheclockatafractionofthecost.Ifyou’rebasedintheUS,andyououtsourcetoacountrylikeIndia–yourBPOvendorcankeepthingsrunningsmoothlyevenwhenyouronsiteemployeeshaveclockedoutandgonehome.Additionally,asyouroutsourcedteamisbasedinacountrywithlowersalaries,you’llsavetonsofmoney!Thiscanhelpyoumaintain24×7servicechannelstocatertoclientsandcustomersroundtheclock.TheBestOutsourcingCompaniesInTheWorldNowthatyouknowhowoutsourcingcantakeyourbusinesstothenextlevel,howdoyouchoosetherightoutsourcingcompany?Thiscanbeaproblemastherearethousandsofoutsourcingcompaniesacrosstheworldin2022!Tohelpyougetstarted,let’stakealookatsomeofthebiggestoutsourcingcompaniesandthespecificservicesthattheyspecializein:1.AppTechubApptechubisanindustryleaderyetaffordablesoftwareoutsourcingcompany.Theirservicesincludewebappdevelopment,mobileappdevelopmentandcustomersoftwaredevelopment.TheyhavebeenawardedasthetopsoftwaredevelopmentcompanybyreputedreviewfirmslikeClutch.Majorclients: Fortune500companiesOutsourcingServicesMobileAppdevelopmentWebdevelopmentUI/UXDesignDevOpsservices2.WiproWiproisanIndia-basedoutsourcingcompanythatprovidesIT,consultingaswellasbusinessprocessoutsourcingservices.Theyworkwithclientsacrossseveralindustries,frombankingandcommunicationtoinsuranceandoil.Majorclients:Airbus,Telenor,SwissPharmaceuticalOutsourcingServicesArtificialintelligenceCloudandinfrastructureCustomerservicemanagementSupplychainplanningDigitalmarketing3.TrinityWiredTrinityWiredisoneofthetopITsolutionscompaniesintheworld.ItoffersvarietyofhighqualityanddependableITsolutions.Theyworkwithbanking,financial,healthcare,retail,marketing,advertising,telecommunications,education,logisticsandoilandgasindustries.TrinityWiredisoneofthemostreputedITsolutionsintheindustry.Majorclients: Fortune500companiesOutsourcingServicesMobileAppdevelopmentWebdevelopmentDesignIoTsolutionsDevOpsservicesArtificialintelligenceandmachinelearningQualityAssuranceandTesting4.TriniterTriniterisoneofthebestBPOservicecompaniesintheUSA.Theyhelpsmall,mediumandlargecompaniestosavetimeandmoney.Over98.9%oftheirTriniter’shirethemagainwhichitselfspeaksfortheirquality.Theyaresoconfidentoftheirqualitythattheyevenoffer200%moneybackguarantee,ifyouarenotsatisfiedwiththeirservices.Theyworkwithallkindsofindustriessuchasbanking,finances,retail,healthcareandinsurancetonameafew.Majorclients:Fortune500companiesOutsourcingServicesCustomersupportservicesBackofficesupportAIandAutomationservices5.HCLHCLTechnologiesLimitedisasubsidiaryofHCLEnterprisesthatspecializesinconsultingandinformationtechnologyservices.Theyworkwithmultipleindustriessuchashealthcare,civilamenitiesandlifesciences.OutsourcingServicesContentproductionSourcingandprocurementOrdermanagementCloudinfrastructureandautomation6.TatvaSoftTatvaSoftisanITOutsourcingCompanywithitsheadquarterbasedinIndia.Theirbusinessecosystemrevolvesaroundofferingcustomsoftwaredevelopmentservicesfromstart-upstofortune500.WiththeirpresenceinUSA,Canada,AustraliaandUK,theyholdstrongexpertiseincateringglobalclients.TheyhaveworkedwithalmostalltypesofindustriesincludingHealthcare,FintechandInsurance.Havingaqualitydrivenandwell-establishedprocessmakesthemjointheleagueofthebestcompaniesintheSoftwareOutsourcingmarket.MajorClients:AngloAmerican,FerreroRocher,Xerox.SoftwareOutsourcingServicesCustomSoftwareDevelopmentMobileAppDevelopmentWebDevelopmentSharePointDevelopmentTestingandQA7.IBMBasedinNewYork,IBMisanITcompanywithoperationsinover170countriesintheworld.TheyofferIToutsourcingandmultiplehigh-levelBPOservicesacrossseveralindustries.IBMhasrecentlybeenfocusingonfieldslikebigdataanalytics,IoTandmachinelearning.Majorclients:AmericanAirlines,Volkswagen,PaypalandAmazonOutsourcingservicesTalentacquisitionFinancialandconsultingservicesProcurementstrategyandconsultingStaffaugmentationFinancialplanningandanalysis8.AccentureAccentureisaninternationalprofessionalservicescompanyheadquarteredinDublin,Ireland.IthaspartneredwiththelikesofGoogle,AppleandMicrosoftinthepast.AspartoftheFortuneGlobal500,Accenture’sclientsincludethree-fourthoftheFortune500companiesworldwide!AccenturehasbeenacontinuousparticipantintheGlobalOutsourcing100withover10yearsofexperienceinthefield.Majorclients:WorldBank,AmericanExpress,91companiesoftheFortuneGlobal100OutsourcingservicesHealthcareutilizationmanagementEmployeeandHRservicesE-commerceset-upandsalesRecordtoreportSupportandprocurementoperations9.InfosysInfosysLimitedisanIndiancompanythatprovidesinformationtechnology,businessconsultingaswellasotherBPOservices.Majorclients:Cisco,PepsiCo,UCASOutsourcingservicesContractanalysisandmanagementCustomercarePayrolloutsourcingRecruitmentSupplierrelationshipmanagement10.CapgeminiCapgeminiisaconsulting,technologyandoutsourcingserviceproviderwithheadquartersinParis,France.Theyfocusonapplicationdevelopmentanddigitalproductdevelopmentalongwithprovidingahostofothertechnologysolutions.Majorclients:Armstrong,BluescopeSteelOutsourcingservicesDigitalmanufacturingCustomerexperienceCustomeroperationsmanagementFinanceandaccounting11.SciencesoftSciencesoftisanITconsultingservicesandcustomsoftwaredevelopmentprovider.TheyarebasedintheUSAandcatertomid-sizedandlargebusinessesinternationally.Sciencesoftisknownforitswebapplicationandmobiledevelopmentservices.MajorClients:IBM,Walmart,eBay,SalesforceandNestle.OutsourcingservicesIThelpdeskoutsourcingSoftwaredevelopmentITstrategyCrisismanagementQualityassurance12.CognizantBasedinNewJersey,USA,CognizantoffersdigitalsolutionsinvolvingIT,businessoperationsandconsulting.Cognizantismorethanjustasoftwaredevelopmentcompanysincewebdesignandsoftwaredevelopmentservicesareasmallpartoftheirbusinessmodel.TheyalsofocusonmoreadvancedserviceslikeAIanddigitalengineering.Majorclients:ING,JPMorganChaseandWellsFargo.OutsourcingservicesCloudenablementDigitalstrategyArtificialintelligenceWealthandassetriskassessmentContactcentersupport13.TCSTCS,orTataConsultancyServices,isthebiggestIndianITserviceandconsultingcorporation.AsubsidiaryoftheTatagroup,TCSoperatesin46countriesacrosstheworld.Majorclients:Citi,B&O,QantasandThomasReuters.OutsourcingservicesSupplychainasaserviceProductlifecyclemanagementBlockchainprojectmanagementCloudinfrastructureMarketAccessservices14.ADPADP,orAutomaticDataProcessing,isanHRmanagementserviceandsoftwaresolutionsprovider.HeadquarteredinNewJersey,USA,ADPoperatesinover130countriesintheworld.Majorclients:Cognizant,Dell,HPandHershey.OutsourcingservicesPayrolldataentryandprocessingProductnavigationsupportComplianceassistanceTalentacquisitionTaxservices15.BelitsoftBelitsoftisacustomsoftwaredevelopmentcompany.TheyareareliablepartnerforclientsintheUnitedStates,theUK,Europeancountries,andIsrael,includingbothsmallbusinessesandcompanieswiththousandsofemployees.Foundedin2004,thisteamof370+softwaredevelopmentexperts providefull-cyclesoftwaredevelopmentservicesandstaffaugmentation.Theymanageeverythingfromprojectandproductperspectiveandplatformdesign,toallfront-andbackenddevelopment,includingdatabasedesignandallofthesystemarchitectureaswellassoftwaretesting,maintenance,andsettingupsuccessfuldedicatedteams.Theirsoftwaredevelopmentspecializations:E-learning,Healthcare,Fintech,ArtificialIntelligence,Complexprojectsofmorethan2000hours.Majorclients:TechnicolorSA,ElearningForce,Insly,IDTCorporation,CRIMSON,NEDAP,BerkeleyUniversity,AalborgUniversity,Ticken.nl.OutsourcingServicesOutsourcingcustomsoftwaredevelopmentOutsourcingdevelopersSoftwareproductdevelopmentoutsourcingOutsourcewebdevelopmentMobiledevelopmentoutsourcingITinfrastructureoutsourcingITStuffaugmentationoutsourcingSoftwaretestingoutsourcingCustomersupportoutsourcingChoosingBetweenOutsourcingCompaniesWithsomanyoptions,pickingtherightoutsourcingcompanyforyourneedscanbeverytricky.Tomakethisprocesseasier,here’sastep-by-stepguidetochoosingyourBPOserviceprovider:1.ListYourCriteriaBasedOnYourBusinessRequirementsTobeginwith,chartoutyourrequirementsfromanoutsourcingprovider.Basedontheseneeds,selectthecriteriatousewhileevaluatingeachBPOcompany.Thesecriteriamayinclude:Specialization/Areaofexpertise:Whatindustriesdoestheoutsourcingcompanyspecializein?Servicesoffered:Whatoutsourcingservicesdotheyoffer?Companysize:Howlargeisthecompany?Howmanyemployeesdotheyhave?Majorclients:Whoaretheirbiggestclients?Pricing:Whatdotheirservicescost?Remembertosettleonaselectionofcriteriathatisrelevanttoyourbusiness.Forexample,ifpricingissomethingthat’sextremelyimportanttoyou,ensurethatthat’syourchiefselectioncriteriainyourevaluationprocess.2.Narrow-DownYourSelectionBasedonthecriteriausedinthepreviousstep,shortlisttheoutsourcingcompaniesthatbestmatchyourrequirements.Trytonarrowyourselectiondowntothreetofiveserviceproviders.Whythreetofive?Thisgivesyouenoughroomtofurthernarrowdownyouroptionswhilealsoeliminatingamajorityofprospectsfromyourlist.3.SetUpaTestProjectAssignatestprojecttoyourshortlistedoutsourcingcompanies.Thinkofthisasapilotprojectthatcanhelpyouevaluatetheirperformanceandwork.It’salwaysagoodideatoensurethatyourtestprojectcloselyresemblesaprojectyou’dgivethemifyouhirethem.Thisway,yougetabetterideaofhowthey’llbeabletocopewiththeworkyou’dactuallygivethemifyoudohirethem.4.AssessTheirPerformanceRankyourshortlistedcompaniesbasedontheirperformanceinthetestproject.Useperformancebenchmarksandmetricstohelpyououtwiththis.Someofthesecouldinclude:TimetakentocompletetheprojectQualityofwork/outputEaseofcommunicationAdaptabilitytochangesandupdatesWhencreatingalistofevaluationcriteria,remembertoprioritizewhatmattersmosttoyourbusiness.Forexample,iftimelinessissomethingyourcompanyvalues,then“timetakentocompletetheproject”shouldbeoneofthemostimportantevaluationcriteriaonyourlist.5.PeriodicallyAssessTheirPerformanceandProductivityAlotofcompaniesmightputtheirbestpeopleonapilotprojecttogetyourbusiness,butthatdoesn’tnecessarilymeanthattheywillcontinuetodeliverthestandardsyouhadinitiallyenvisioned.That’swhyit’simportanttorevisitthedifferentperformancemetricseveryquartertoensurethatqualitylevelsdon’tfall.ThisisespeciallyimportantwhenyougoforanFTE(Fulltimeemployee)modelwhereyouroutsourcingvendorgivesyouadedicatedteam.But,howdoyoutrackyourteam’sproductivitywhentheydon’tworkinthesameofficeasyou,andprobablyworkinadifferentcontinentaltogether?Luckily,witharemoteproductivitytoollikeTimeDoctor,managingoutsourcedteamsisapieceofcake!What’sTimeDoctor?TimeDoctorisapowerfulremoteproductivityplatformusedbySMBsaswellasmajorcompanieslikeAppleandPwC.WithTimeDoctor’spowerfulfeatures,youcan:Trackthetimeyouroutsourcedteamtakesforeachtask.EnsureoutsourcingcompaniesareonlybillingyouforworkdoneonyourprojectsKeepdistractionsatbaytohelpyouroutsourcedteamfocus.Trackthewebsitesandappsyouroutsourcedteamusestoensurecompanypoliciesaren’tviolated.Generateproductivityreportstomaketeammanagementeasier.ConclusionOutsourcingcompaniesplayasignificantroleinvirtuallyeveryindustrytoday.Youcangothroughthislisttofindtheoutsourcingcompaniesthatfityourcompany’sneedsandthengothroughtheprocesswementionedtonarrowitdowntotheperfectfit.Onceyoudo,you’llhavenotroublebenefitingfromthenumerousadvantagesthatoutsourcingprovidesandwillbeabletotakeyourbusinesstothenextlevel.LiamMcIvorMartinLiamMartinistheco-founderofTimeDoctor—oneoftheworld’sleadingtimetrackingsoftwareforremoteteams.Heisalsotheco-organizerofRunningRemote,theworld’slargestremoteworkconference. GetmorestufflikethisInyourInboxSubscribetoourmailinglistandgetinterestingstuffonremoteworkingandproductivitytoyouremailinbox.Werespectyourprivacyandtakeprotectingitseriously.previouspostHowtoImproveCustomerExperiencein10EasyStepsnextpostOutsourcingtoBulgaria(Pros,TopCompanies,Tips)RelatedPostsGeneralElectric&5OtherExamplesofOffshoringACompleteGuideforOutsourcingEmailMarketingTheFutureofOutsourcingin2022:LaborChallengesWillMeanMoreRemoteWorkandAutomationVirtualEmployees:WhatTheyDoAndWhyYouShouldHireThemTop10RisksofOutsourcing(andHowtoManageThem)TheClear&CompleteGuideToITOutsourcingResourcesBusinessBlogProductBlogTeamProductivityBenchmarkingToolScreenMonitoringSoftwareEmployeeMonitoringSoftwareTimeTrackingforAgenciesResourcesforRemoteCompaniesAboutDownloadTimeDoctorCaseStudiesFAQsTimeDoctorReviewsIntegrationsPrivacyPolicyTermsofServiceWhatCanYouDoWithTimeDoctor?https://youtu.be/9NBBk10axME